You are entitled & encouraged to test out your Myoovi device as much as possible within those 60 days to ensure it works for you. We recognise that everyone's body reacts to pain relief differently, and therefore we have a hassle free returns process
Typically, refunds take around 3-5 working days to process and show up in your account. If you have any issues feel free to email our support team at [email protected]
We have a 60 day return policy starting from when you receive your items. To be eligible for a return, your item must be in the same condition that you received it, unopened, unused and in its original packaging. You’ll also need the receipt or proof
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.